Listen. Please LISTEN!

A few years ago, I was talking with the lead instructor in a counseling refresher course. We were paired together for a simple exercise in listening. Within just a few minutes, I found myself moved to tears. I wondered why?

Over this past weekend I was sharing with my wife and once again teared up. Why?

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When Conflict Happens: PAUSE and do this FIRST

When conflict happens, the first and most important step to keep in mind is this: put everything on pause–until you are able to talk about it in a healthy manner.

We all know the experience of trying to talk things out in the heat of the moment–it only makes matters worse! You have been there. I have been there. It doesn’t work.

So what then?

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